TERMS AND POLICY

• Mount rinjani national park authority has issued the standard operational procedure ( SOP ) to ensuring the safety of the trekkers and protect the environment included registration, entrance permit, and environmental regulation.
• Regulation limited the number of a daily trekkers of 240 people to do the trekking from 3 trekking routes such as Senaru, Torean and Sembalun to avoid over capacity on  mount rinjani
• The National Park Authority has issued a regulation stating that entrance permits that have been booked or purchased cannot be cancelled, and therefore refunds are not available
• Starting this trekking season, the National Park Authority has issued a regulation stating that entrance permits that have already been booked or purchased cannot be rescheduled. If trekkers wish to change their original trekking date, they must rebook or repurchase a new entrance permit. However, the tour operator must first check the availability of entrance permits for the new date
• The fund that uses to Reschedule/rebook/repurchase the entrance permit And any rescheduling fees will be the responsibility of the customer
• In case of cancellation, the advance deposit will be refunded or transferred via online methods; however, the amount will be deducted by the cost of the purchased entrance permit and any applicable transfer fees or taxes
• The entrance permit fee is IDR 250,000 per day on non-holiday dates